Sales Archives - Training X Design

4 things to include in your Customer Service Strategy. Match it to customer service training
4 things to include in your Customer Service Strategy. Match it to customer service training

Customer Service, Featured, Retail, Sales, Training

4 things to include in your Customer Service Strategy. Match it to customer service training

I've been delivering Customer Service training in Adelaide so long [...]

By Gina Brooks|2014-05-09T02:13:04+00:00May 9th, 2014|Customer Service, Featured, Retail, Sales, Training|2 Comments

Please Retailers, Focus on your Customer – Not on the product
Please Retailers, Focus on your Customer – Not on the product

Customer Service, Featured, Sales

Please Retailers, Focus on your Customer – Not on the product

Anyone go to Department Stores for Service any more? I [...]

By Gina Brooks|2014-02-21T04:29:41+00:00February 21st, 2014|Customer Service, Featured, Sales|0 Comments

How not to be Customer Focussed
How not to be Customer Focussed

Customer Service, Sales

How not to be Customer Focussed

Customer Service is my 'thing'. I consult on the topic, [...]

By Gina Brooks|2014-02-17T02:05:07+00:00February 17th, 2014|Customer Service, Sales|0 Comments

You have 3 seconds to attract customers
You have 3 seconds to attract customers

Featured, Leadership, Retail, Sales

You have 3 seconds to attract customers

You have 3 secs to attract your customer into your [...]

By Gina Brooks|2013-11-05T01:30:03+00:00November 5th, 2013|Featured, Leadership, Retail, Sales|0 Comments

Are you ready for the Gen Z shopper?
Are you ready for the Gen Z shopper?

Featured, Sales

Are you ready for the Gen Z shopper?

"todayÃ¢â‚¬â„¢s 14 to 19 year olds will be the largest [...]

By Gina Brooks|2013-11-05T01:27:50+00:00November 5th, 2013|Featured, Sales|0 Comments

The Generations approach to retail
The Generations approach to retail

Featured, Retail, Sales

The Generations approach to retail

This is an interesting article which looks at what shapes [...]

By Gina Brooks|2013-11-05T01:23:44+00:00November 5th, 2013|Featured, Retail, Sales|0 Comments