How storytelling in training changes people. 5 elements of an effective story.
Storytelling in training is nothing new. Since time began generations [...]
4 things to include in your Customer Service Strategy. Match it to customer service training
I've been delivering Customer Service training in Adelaide so long [...]
Does the ANZAC Spirit exist in 2015?
This year on the 25th of April 2015 we celebrate [...]
Training x Design’s Gina Brooks on Adelaide’s 5AA – What your handshake says about you
I was asked today by Adelaide Radio Station 5AA to [...]
Respectful Behaviours Customised Training – Case Study
This is a Case Study about how Training x Design [...]
How Australia Ranks in the World of Customer Service
New Zealand beats Australia! A couple of days ago I [...]
This is Training x Design – Adelaide
Our favourite quote at Training x Design. It represents our [...]
Its International Happiness Day
Thursday 20 March 2014 is the UN International Day of [...]
Happy St Patrick’s Day from Training x Design
It's St Patrick's Day Its the day when we're all [...]
Please Retailers, Focus on your Customer – Not on the product
Anyone go to Department Stores for Service any more? I [...]