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Train the Trainer – Feedback from a client
Train the Trainer – Feedback from a client

Leadership, Training

Train the Trainer – Feedback from a client

Training x Design has been delivering Train the Trainer programs [...]

By Gina Brooks|2014-10-05T00:27:50+00:00October 5th, 2014|Leadership, Training|0 Comments

Leading Change – 6 Tips for Success
Leading Change – 6 Tips for Success

change, Featured, Leadership

Leading Change – 6 Tips for Success

I recently delivered a Change Management workshop for a variety [...]

By Gina Brooks|2014-09-01T02:17:46+00:00September 1st, 2014|change, Featured, Leadership|0 Comments

What leadership skills training do your leaders need?
What leadership skills training do your leaders need?

Featured, Leadership

What leadership skills training do your leaders need?

Each year when Training Managers and Human Resource Managers start [...]

By Gina Brooks|2014-08-12T01:33:41+00:00August 12th, 2014|Featured, Leadership|0 Comments

Dealing with Difficult People workshop – Feedback
Dealing with Difficult People workshop – Feedback

Customer Service, Customised Solution, teams

Dealing with Difficult People workshop – Feedback

I took a cold and frosty trip to Burra in [...]

By Gina Brooks|2014-08-11T04:53:11+00:00August 11th, 2014|Customer Service, Customised Solution, teams|0 Comments

What difference do Engaged Employees make?
What difference do Engaged Employees make?

employee engagement, Featured, Leadership

What difference do Engaged Employees make?

Weâ€™ve been talking about employee engagement for a while now [...]

By Gina Brooks|2014-08-05T14:41:59+00:00August 5th, 2014|employee engagement, Featured, Leadership|0 Comments

Treat your employees like your customers
Treat your employees like your customers

Customer Service, employee engagement, Featured

Treat your employees like your customers

I posted this quote from the late, great Stephen R. [...]

By Gina Brooks|2014-06-09T04:00:18+00:00June 9th, 2014|Customer Service, employee engagement, Featured|0 Comments

How storytelling in training changes people. 5 elements of an effective story.
How storytelling in training changes people. 5 elements of an effective story.

change, Featured, Training

How storytelling in training changes people. 5 elements of an effective story.

Storytelling in training is nothing new. Since time began generations [...]

By Gina Brooks|2014-05-23T02:52:51+00:00May 23rd, 2014|change, Featured, Training|9 Comments

4 things to include in your Customer Service Strategy. Match it to customer service training
4 things to include in your Customer Service Strategy. Match it to customer service training

Customer Service, Featured, Retail, Sales, Training

4 things to include in your Customer Service Strategy. Match it to customer service training

I've been delivering Customer Service training in Adelaide so long [...]

By Gina Brooks|2014-05-09T02:13:04+00:00May 9th, 2014|Customer Service, Featured, Retail, Sales, Training|2 Comments

Training x Design’s Gina Brooks on Adelaide Business Brag Podcast
Training x Design’s Gina Brooks on Adelaide Business Brag Podcast

Customised Solution, Media, Networking

Training x Design’s Gina Brooks on Adelaide Business Brag Podcast

Networking in Adelaide is essential for Business Listen to my [...]

By Gina Brooks|2014-04-30T07:00:09+00:00April 30th, 2014|Customised Solution, Media, Networking|0 Comments

Does the ANZAC Spirit exist in 2015?
Does the ANZAC Spirit exist in 2015?

change, Featured, teams

Does the ANZAC Spirit exist in 2015?

This year on the 25th of April 2015 we celebrate [...]

By Gina Brooks|2014-04-25T01:30:26+00:00April 25th, 2014|change, Featured, teams|1 Comment